The Toronto Transit Commission says that in the 45-minute peak of morning rush hour, the Yonge subway line is currently at full capacity. No additional trains can be added. In The Globe and Mail yesterday, TTC chief general manager Rick Ducharme said, "People say it's crowded, and I always say, if you go in those 45 minutes, that's your problem, because I can't help you." On the increase in commuting times in general over the last couple of decades, Ducharme said "live with it. We're a bigger city."
So the people who have to get to their downtown jobs by 8:30 or 9:00 should plan on extra idle time downtown? Perhaps lounge at Starbucks or hit a gym, while paying for an additional hour or two of child care in the morning? Hey, maybe the Bay Street business community will warm up to 'flex time' and let people stagger themselves in a spectrum of start-end times. You know, because we've already seen such willingness to bend antiquated men's dress codes in the steamiest summer days when rolling blackouts threaten.
"I can't help you... Live with it." If this is the attitude of senior TTC staff, it's no wonder that a) people continue to abandon public transit in favour of their cars; b) TTC employees in other positions* often exhibit outright contempt for the ridership.
*such as the fare agent at College station last week who rolled his eyes when the well-dressed, polite man in front of me requested a receipt, and proceeded to openly curse and swear at the passenger when it became my turn at the wicket